Returns & Exchanges
If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund or exchange, subject to a restocking fee.
1
Initiate Request
Log into your account and submit a return request or contact our support team to receive a Return Authorization number.
2
Prepare Item
Ensure the furniture is in its original condition and, if possible, original packaging to prevent damage during transit.
3
Schedule Pickup
Our logistics partner will contact you within 48 hours to schedule a convenient time for the item collection.
4
Quality Inspection
Once the item reaches our warehouse, we will inspect it and process your refund within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing